Thank you for shopping at VoluMedicSystem.com. Once an order has been shipped, we ONLY accept returns for damaged or mis-shipped products.

Damaged or defective Products. Damaged or defective products may be returned to VoluMedicSystem.com after contacting us here. To speed the process, please put “Damages” as your Subject. Once you receive a response and claim number please submit photo images of the damaged or defective product.

How to Return Your Non-Damaged or Defective Products. Customer may return the package to the designated shipping address, and cover the shipping fee for returning the package only if the customer service staff has authorized the return.

Once Customer Service has authorized a return, please ship to the designated address.

You can contact us if you have any questions here regards to returning an item. Products returned to our facilities without first receiving authorization will not receive a refund or exchange.

Shipping Costs. Return shipping cost is the customer’s responsibility and are non-refundable.

Cancellation Policy. Please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change, price adjustments or cancel an order once it has been submitted.